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Billing and Claims Officer

17/04/2025
15/05/2025
Permanent - Full Time
Lakemba
Accounting & Finance

At St Basils, care is at the heart of all we do.

Are you passionate about making a real difference in people’s lives? This is a wonderful opportunity to join our dedicated Finance team as our new Billing and Claims Officer based in our Lakemba office.   This position supports the financial management of St Basil’s Community Services. 

Job Description

Your key responsibilities will include:

  • Issue monthly statements and invoices accurately and timely
  • Submit HCP claims accurately and on time
  • Reconcile HCP Medicare payment statements
  • Process direct debits, reconcile receipts, and process refunds
  • Investigate and resolve billing queries efficiently
  • Respond to questions about monthly statements and invoices
  • Prepare monthly and ad hoc billing reports
  • Document all claiming, billing and invoicing matters 
  • Maintain strong client relationships and ensure billing accuracy
  • Collaborate with internal teams to improve billing processes and resolve issues
  • Ensure compliance with billing policies and regulatory requirements

About you:

  • Be a highly organised and compassionate person who thrives in a collaborative environment. 
  • Be proactive and dependable
  • Have a highly motivated and proactive approach to your work, with the ability to work independently and as part of a team.
  • Have a strong administrative and organisational skills, with attention to detail and the ability to multitask
  • Strong communication skills, both written and verbal.

Your experience:

  • Intermediate Excel proficiency
  • Confidence and experience with billing systems
  • Background in medical billing or accounting is desirable
  • Qualifications in Finance or Business desirable

Desired Skills and Experience

Your successful employment with St Basil’s consists of satisfactory background checks which include:

  • NDIS Worker Screening Check
  • Pre-employment Medical Clearance
  • Right to Work in Australia
  • Full COVID Vaccination

 

About St Basil’s Homes 

St. Basil’s Homes is an activity of the Greek Orthodox Archdiocese of Australia and was established specifically to provide care and lifestyle options to ageing Australians. We have 4 locations across Sydney: Kogarah, Lakemba, Miranda and Randwick as well as a community care program across the Sydney metropolitan suburbs.  

At St. Basil’s, we think of our consumers as our family. We foster a culture of inclusion and respect and take great pride in delivering person centred care to our consumers through lifestyle quality and choice, accommodation, and clinical and nursing services. Our services include Residential Aged Care, Home and Community Services and Retirement Villages